Healthcare Customer Service Expert - Staffing - $1,000 SIGN ON BONUS!! - Remote
Do you have the passion to make an impact on people’s lives? Then come join our team! CareCentrix is committed to making the home the center of patient care. As a Healthcare Customer Service Expert in our Staffing Team, you make a difference every time you schedule home healthcare services for a patient. You will have full accountability and ownership of cases ensuring patient discharges timely, or if already at home, care begins per the physician's request. Prioritization and organization skills are key to being successful in this role. Responsibilities: In this role you will be: Coordinate services and equipment to meet physician prescribed starts of care and/or discharge dates. Responsible for timely communication to the referral source, physician, and patient. Adhere to out-of-network qualification standards when working with Providers outside of the CareCentrix network to ensure pricing is commensurate to client reimbursement. Utilize appropriate documentat...
