USA Jobs Board

Do you have the passion to make an impact on people’s lives? Then come join our team! CareCentrix is committed to making the home the center of patient care. As a Healthcare Customer Service Expert in our Staffing Team, you make a difference every time you schedule home healthcare services for a patient. You will have full accountability and ownership of cases ensuring patient discharges timely, or if already at home, care begins per the physician's request. Prioritization and organization skills are key to being successful in this role. Responsibilities: In this role you will be: Coordinate services and equipment to meet physician prescribed starts of care and/or discharge dates. Responsible for timely communication to the referral source, physician, and patient. Adhere to out-of-network qualification standards when working with Providers outside of the CareCentrix network to ensure pricing is commensurate to client reimbursement. Utilize appropriate documentati...

Do you have the passion to make an impact on people’s lives? Then come join our team! CareCentrix is committed to making the home the center of patient care. As a Healthcare Customer Service Expert in our Staffing Team, you make a difference every time you schedule home healthcare services for a patient. You will have full accountability and ownership of cases ensuring patient discharges timely, or if already at home, care begins per the physician's request. Prioritization and organization skills are key to being successful in this role. Responsibilities: In this role you will be: Coordinate services and equipment to meet physician prescribed starts of care and/or discharge dates. Responsible for timely communication to the referral source, physician, and patient. Adhere to out-of-network qualification standards when working with Providers outside of the CareCentrix network to ensure pricing is commensurate to client reimbursement. Utilize appropriate documentat...

Overview: As a Healthcare Customer Service Expert, you have the opportunity to be the first point of contact for patients needing home healthcare services. You will be responsible for receiving and responding to incoming calls from providers, referral sources and potential patients by collecting and entering clinical and demographic information into our CareCentrix portal. Typical phone calls range from interactions with customers who need basic information, to assisting those with more complex requests. The more challenging calls can be the most rewarding because you know you are making a difference to a customer or patient that needs your help. Responsibilities: This job is for you if: You are passionate about health care and believe that one of the best ways to do that is by helping improve the quality and access to care in the home. You enjoy working in a fast-paced environment You are accurate with strong attention to detail You have the ability to communicate p...