Student Loan Customer Service Representative - Remote
About PeopleJoy PeopleJoy has been a leading provider of employee benefits designed to help employees tackle their student debt since 2016. Our clients know that great talent means experience and education and work with us to provide solutions that reduce financial stress and increase productivity. At PeopleJoy we value great communication, teamwork, hard work and accountability. Our Clients, Products and Services We partner with a number of leading employers such as The Children’s Hospital of Philadelphia, BAYADA and SKF USA to name a few. The Role We are seeking a customer obsessed, problem solver with great communication skills for helping our clients and our platform be successful. You will be providing support to our customers. Timeliness, responsiveness, great communication, efficiency and politeness are a necessity, in addition to comfort working at a startup. The goal is to resolve customer problems as soon as possible. Responsibilities Manage the full life cycle of the custom