Lead Support Specialist, Emerging Categories - Live Operations - San Francisco, CA 94105
Emerging Categories is a new, fast paced and growing team at DoorDash. We're building and scaling new ways to delight our customers leveraging the DoorDash platform. The Emerging Categories Operations team is focused on delivering industry leading delivery fulfillment experience for new consumer products and services on DoorDash. You will support hourly and daily quality management and support across our Marketplace and Corporate Catering programs - a growing space within DoorDash. You will execute and provide feedback on standard operating procedures, master internal tools, and interact with customers, merchants, and Dashers on a regular basis. Your work will be critical to Emerging Categories operations as you work to detect fulfillment challenges before they become widespread and persistent. You will be an active contributor to helping launch new pilot initiatives, as we test and build this business. Work directly to scale one of DoorDash's newest and most excitin...
