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Overview: As a Healthcare Customer Service Expert, you have the opportunity to be the first point of contact for patients needing home healthcare services. You will be responsible for receiving and responding to incoming calls from providers, referral sources and potential patients by collecting and entering clinical and demographic information into our CareCentrix portal. Typical phone calls range from interactions with customers who need basic information, to assisting those with more complex requests. The more challenging calls can be the most rewarding because you know you are making a difference to a customer or patient that needs your help. Responsibilities: This job is for you if: You are passionate about health care and believe that one of the best ways to do that is by helping improve the quality and access to care in the home. You enjoy working in a fast-paced environment You are accurate with strong attention to detail You have the ability to communicate p