Customer Service Representative - Virginia

Alta Resources is hiring Customer Service Reps to support our client’s products. This position has been created to help you make a difference in the lives of those reaching out for assistance. Use your passion to help others by having straight-forward conversations with customers on how to best use our client’s products.

Work anywhere within the state of Virginia, even where you live!

Alta Resources is a company with strong Midwestern roots with offices around the United States, Belize and Philippines. We’ve been in business for over 25 years and we continue to grow, year-over-year. We’re a business process outsourcer, representing some of the best brands in the world. We’re a company built on a unique culture, one that fuses customer care with passion. As we connect with customers, we help businesses grow. Discover your reason to love Alta Resources!

Working at Alta Resources

• Product discounts, incentives and lots of other freebies


• On-the-job paid training


• Career advancement & education reimbursements


• Work with people & customers that are passionate about the same things you are


• Expand your writing & communication skills

Additional Job Information

• Flexible scheduling available


• Paid holidays, after day one


• Company-provided equipment, including computer, keyboard and headset


• Full benefits include medical, dental & vision insurances, child care assistance, PTO, 401(k) and education reimbursement

Duties & Qualities

• Use social media, chat, email and/or phone (voice) to address the needs of our client’s customers


• Provide product support, solutions & additional product information


• Strong desire and passion to help and serve others


• High level of confidence, enthusiasm and a positive attitude


• Excellent verbal and written communication skills


• Ability to build relationships with clients, customers and co-workers

Job Type: Full-time

Pay: Up to $19.00 per hour

Benefits:

• 401(k)


• Dental insurance


• Employee discount


• Flexible schedule


• Flexible spending account


• Health insurance


• Health savings account


• Life insurance


• Paid time off


• Paid training


• Tuition reimbursement


• Vision insurance

Schedule:

Work Location: Remote