Customer Service Representative - Virginia

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Alta Resources is hiring Customer Service Reps to support our client’s products. This position has been created to help you make a difference in the lives of those reaching out for assistance. Use your passion to help others by having straight-forward conversations with customers on how to best use our client’s products.


Work anywhere within the state of Virginia, even where you live!


Alta Resources is a company with strong Midwestern roots with offices around the United States, Belize and Philippines. We’ve been in business for over 25 years and we continue to grow, year-over-year. We’re a business process outsourcer, representing some of the best brands in the world. We’re a company built on a unique culture, one that fuses customer care with passion. As we connect with customers, we help businesses grow. Discover your reason to love Alta Resources!


Working at Alta Resources



  • Product discounts, incentives and lots of other freebies

  • On-the-job paid training

  • Career advancement & education reimbursements

  • Work with people & customers that are passionate about the same things you are

  • Expand your writing & communication skills


Additional Job Information



  • Flexible scheduling available

  • Paid holidays, after day one

  • Company-provided equipment, including computer, keyboard and headset

  • Full benefits include medical, dental & vision insurances, child care assistance, PTO, 401(k) and education reimbursement


Duties & Qualities



  • Use social media, chat, email and/or phone (voice) to address the needs of our client’s customers

  • Provide product support, solutions & additional product information

  • Strong desire and passion to help and serve others

  • High level of confidence, enthusiasm and a positive attitude

  • Excellent verbal and written communication skills

  • Ability to build relationships with clients, customers and co-workers


Job Type: Full-time


Pay: Up to $19.00 per hour


Benefits:



  • 401(k)

  • Dental insurance

  • Employee discount

  • Flexible schedule

  • Flexible spending account

  • Health insurance

  • Health savings account

  • Life insurance

  • Paid time off

  • Paid training

  • Tuition reimbursement

  • Vision insurance


Schedule:



Work Location: Remote





Apply Now

Location: Virginia, USA

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