Customer Service Representative - Ontario, CA 91761

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Customer Service Representative
Starting from $25 to $30 per hour*
(* Includes estimated year-end profit sharing)

California Branch


4810 S. Hellman Ave., Ontario, CA 91762



Uline. Where work ethic and hustle are rewarded. Customer Service is the heartbeat of our company.

Hours: 24/7 operation - Hiring for 1:30 PM - 10 PM.

Position Responsibilities



  • Guide and process customer orders and inquiries in a fast-paced environment using world-class technology.


  • Communicate with customers via phone, email and chat.


  • Solve customer problems and find best possible solutions.


  • Help customers navigate Uline's website and place orders online.


  • Provide knowledgeable answers to questions about products, pricing and availability.


  • Respond to shipping inquiries and answer order status questions.


  • Become a product expert and understand each customer's needs to provide real, effective solutions and deliver exceptional customer service.



Minimum Requirements



  • High school diploma or equivalent with 2+ years of relevant experience. Bachelor's degree preferred.


  • Desire to provide the best possible experience for our customers.


  • Thrive in a fast-paced environment.



Benefits



  • Complete insurance coverage includes medical, dental, vision and more.


  • 401(k) with 5% employer match.


  • Paid holidays and generous paid time off.


  • Tuition Assistance Program that covers professional continuing education.


  • Bonus programs that include annual performance, sales goals and profit sharing.




Employee Perks



  • Best-in-class, clean, modern facilities.


  • First-class fitness center.




About Uline

Uline is North America's leading distributor of shipping, industrial and packaging materials. We're a family-owned company known for incredible service, quality products and same-day shipping of our huge in-stock inventory. With over 8,500 employees across 12 locations, it's time you joined Uline.

Uline is proud to operate as a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening.

EEO/AA Employer/Vet/Disabled



#LI-DR1


#LI-CA001


(#IN-CACS)



Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!






Apply Now

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