Customer Service Representative - Irving, TX 75261

Customer Service Representative

Starting from $25 to $30 per hour*
(* Includes estimated year-end profit sharing)

Texas Branch

2600 Rental Car Drive, DFW Airport, TX 75261

Uline. Where work ethic and hustle are rewarded. Customer Service is the heartbeat of our company.

Hours: Various shifts available.

Position Responsibilities

• Guide and process customer orders and inquiries in a fast-paced environment using world-class technology.




• Communicate with customers via phone, email and chat.




• Solve customer problems and find best possible solutions.




• Help customers navigate Uline's website and place orders online.




• Provide knowledgeable answers to questions about products, pricing and availability.




• Respond to shipping inquiries and answer order status questions.




• Become a product expert and understand each customer's needs to provide real, effective solutions and deliver exceptional customer service.

Minimum Requirements

• High school diploma or equivalent with 2+ years of relevant experience. Bachelor's degree preferred.




• Desire to provide the best possible experience for our customers.




• Thrive in a fast-paced environment.

Benefits

• Complete insurance coverage includes medical, dental, vision and more.




• 401(k) with 5% employer match.




• Paid holidays and generous paid time off.




• Tuition Assistance Program that covers professional continuing education.




• Bonus programs that include annual performance, sales goals and profit sharing.

Employee Perks

• Best-in-class, clean, modern facilities.




• First-class fitness center.

About Uline

Uline is North America's leading distributor of shipping, industrial and packaging materials. We're a family-owned company known for incredible service, quality products and same-day shipping of our huge in-stock inventory. With over 8,500 employees across 12 locations, it's time you joined Uline.

Uline is proud to operate as a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening.

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Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!